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FTP Supplier Integration

Automatically fetch and process FTP files from suppliers and sync products, stock, and orders with your webshop — without manual work.

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Overview

Automatically fetch and process FTP files from suppliers and sync products, stock, and orders with your webshop — without manual work.

When standard tools stop working

Standard apps are useful for predictable flows. They usually fall short when your operation has exceptions, legacy fields, multiple systems, or business rules that cannot be expressed in a settings screen.

  • Orders, stock, invoices, or product data need different rules per channel, warehouse, country, or customer group.
  • The connector works for the happy path, but errors still need manual checks in spreadsheets or admin panels.
  • Your ERP, WMS, marketplace, or supplier feed uses fields that the standard app cannot map cleanly.

What we deliver

  • Sync products, orders, and inventory between your platform and your systems.
  • Reduce manual exports and prevent data drift.
  • Add monitoring and error alerts for stability.

Typical use cases

  • Inventory and order synchronization
  • Reduced manual work and errors
  • Reliable reporting for leadership

Why Duxly

We do not replace standard tools when they are enough. We step in when the real workflow needs architecture, business logic, monitoring, and validation that generic connectors do not provide.

Frequently Asked Questions

How does an FTP supplier integration work?
A script automatically fetches the file from your supplier's FTP server, processes it, and imports the data (stock, products, prices) into your system on scheduled intervals — typically every 15 minutes to every hour.
Can my webshop track stock in real-time via FTP?
FTP is not real-time — it's scheduled file exchange. With smart polling (every 15 minutes) you get close to real-time. Want truly real-time? We build an API layer on top of the supplier's FTP system.
What file formats does Duxly support for FTP integrations?
We process CSV, Excel (XLS/XLSX), XML, and EDI formats. Custom formats that suppliers have developed themselves are also converted to the format your system expects.
What if my supplier changes the file format?
We build validations that alert you if the format changes. You will never have unexpected errors in your stock or prices. Adjustments are handled quickly and covered by the maintenance contract.

Related solutions

Connect Supplier or Fulfilment Partner

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Magento ERP Integration

Sync Magento products, orders, invoices, customers, and stock with your ERP, including custom attributes and business rules that generic connectors miss.

Shopify ERP Integration

Connect Shopify to your ERP for orders, invoices, stock, customers, VAT, and B2B pricing when off-the-shelf apps cannot model your workflow.

Ready to connect your stack?

We'll map the fastest, cleanest path to production.

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