AI Agents in Your Business: The Synergy Between People and LLMs
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Read MoreDuxly Team
Choosing the wrong e-commerce platform is one of the most expensive mistakes a growing online retailer can make. A migration two years down the line costs time, money, and revenue. So getting it right from the start — or knowing when a migration makes sense — is worth serious consideration.
In this comparison, we break down Shopify, Magento (Adobe Commerce), and WooCommerce across the criteria that actually matter: total cost of ownership, flexibility, scalability, and maintenance burden.
Now the long answer.
Shopify is a fully hosted SaaS platform. You pay a monthly subscription, and Shopify handles hosting, security, updates, and infrastructure. With over 1.75 million merchants in 175 countries, it’s the most widely adopted e-commerce platform globally.
Who uses it: DTC brands, fashion retailers, B2C shops with €500K–€50M in annual revenue. Shopify Plus extends this to enterprise.
Key strengths:
Key limitations:
WooCommerce is a free, open-source plugin for WordPress. The plugin itself is free — but running it isn’t. You pay for hosting, premium plugins, themes, and developer time. For businesses already on WordPress, the entry point feels low. Over time, costs can add up significantly.
Who uses it: Bloggers turned merchants, small businesses, content-heavy shops, agencies building client sites. WooCommerce powers an estimated 37% of all online stores globally — by far the largest market share of any e-commerce solution.
Key strengths:
Key limitations:
WooCommerce at scale: Stores doing €5M+ in revenue on WooCommerce typically run on dedicated VPS or managed WordPress hosting (e.g., Kinsta, WP Engine), invest in Redis object caching, use a CDN like Cloudflare, and have a developer on retainer for maintenance. Without this investment, performance issues and security vulnerabilities become real risks.
WooCommerce vs Shopify — the honest take: WooCommerce gives you more control; Shopify gives you more reliability. If your business is primarily content-driven with an embedded shop, WooCommerce often wins on flexibility. If selling is the core business, Shopify typically wins on total cost of ownership and time-to-market.
Magento exists in two forms: Magento Open Source (free, self-hosted) and Adobe Commerce (enterprise SaaS, priced from ~€22,000/year). Adobe acquired Magento in 2018. The open-source version is powerful but resource-intensive. Adobe Commerce adds managed cloud hosting, B2B features, AI-driven product recommendations, and enterprise support.
Who uses it: Mid-market and enterprise retailers with 100,000+ SKUs, multi-store setups, complex B2B pricing, or international operations requiring deep customization.
Key strengths:
Key limitations:
| Feature | Shopify | WooCommerce | Magento |
|---|---|---|---|
| Hosting | Included | Self-managed | Self-managed / Adobe Cloud |
| Setup complexity | Low | Medium | High |
| Customization | Medium | High | Very high |
| Scalability | High (especially Plus) | Medium | Very high |
| B2B features | Basic (Plus: advanced) | Plugin-dependent | Advanced (native) |
| Multi-store | Via separate stores | Plugin-dependent | Native |
| Multi-language | Via apps | Via WPML | Native |
| POS | Native | Plugin | Plugin |
| App/plugin ecosystem | 8,000+ apps | 50,000+ WP plugins | 3,000+ extensions |
| Security updates | Automatic | Manual | Manual / Adobe |
| Support | 24/7 (all plans) | Community / paid | Community / Adobe |
This is where most comparisons go wrong. People compare monthly subscription fees, not actual costs.
Monthly fees (2026):
Additional costs to factor in:
Typical annual TCO (mid-market store): €15,000–€60,000
Baseline costs:
The hidden costs:
Typical annual TCO (mid-market store): €10,000–€50,000 (often comparable to Shopify when developer time is included)
Adobe Commerce licensing:
Additional costs:
Typical annual TCO (enterprise): €100,000–€500,000+
Shopify scales seamlessly at the platform level — Shopify’s infrastructure handles traffic spikes, you don’t manage servers. Shopify Plus handles enterprise volumes. The limit is usually app performance and theme code quality.
WooCommerce requires proactive infrastructure investment to scale. A store doing €10M+ in revenue needs dedicated servers, a proper caching layer (Redis/Varnish), CDN, database optimization, and regular performance audits. This is achievable but requires a technical team.
Magento is built for scale by design. Multi-store, complex catalog structures, tens of millions of SKUs — Magento handles what the others can’t. But every layer of complexity requires experienced Magento developers to implement and maintain correctly.
If you’re considering a platform migration, the real question isn’t “which platform is best in general” — it’s “which platform fits where our business is going in the next three years.”
Common migration scenarios:
A migration executed well takes 3–6 months. Done poorly, it costs organic traffic, causes order data loss, and disrupts operations. The technical migration is only half the work — data integrity, SEO continuity, and integration re-mapping matter just as much.
Not sure if a migration is the right move? Read our guide on when e-commerce migration is actually necessary — it covers the 6 business signals that indicate your current platform is limiting growth.
Our data migration service handles the technical side: product catalogs, order history, customer data, and integration re-mapping — without downtime or data loss.
At Duxly, we work primarily with Shopify and support WooCommerce migrations. Our view:
Shopify is usually the right answer for growing online retailers who want to scale revenue without scaling their technical overhead. The platform investment is predictable. The ecosystem is mature. The developer pool is large.
Magento makes sense when your requirements are genuinely complex and you have the organizational maturity to maintain it. If you’re running Magento Open Source on an underpowered hosting setup with one developer, that’s not a Magento advantage — that’s technical debt.
WooCommerce works when your team lives in WordPress and your shop is genuinely secondary to your content strategy. For pure e-commerce, the total cost of ownership often surprises people.
Every business is different. A quick conversation can save you months of heading in the wrong direction. Contact Duxly for a platform assessment — no commitment, just clarity.
Also worth reading: Lightspeed vs Shopify: which platform should you choose? — for retailers currently on Lightspeed evaluating a move.
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