AI Agents in Your Business: The Synergy Between People and LLMs
Discover how AI agents powered by Large Language Models can transform customer service while maintaining the human touch.
Read MoreDuxly Team
B2B e-commerce is growing faster than DTC. European brands that once ran wholesale through phone calls, Excel sheets, and emailed PDFs are rapidly moving online — and Shopify has become a serious platform for it.
But B2B on Shopify isn’t plug-and-play. The complexity of wholesale — customer-specific pricing, payment terms, minimum orders, company account management — requires either Shopify Plus with its native B2B features, or a carefully configured app stack on standard plans.
This guide covers both paths, plus everything you need to know about making Shopify work for wholesale in 2026.
Since 2022, Shopify has been building a native B2B solution, available exclusively to Shopify Plus merchants. It’s now mature enough to replace most third-party wholesale apps for the majority of use cases.
If you’re not on Plus, third-party apps like Wholesale Gorilla, B2B/Wholesale Solution by BSS Commerce, or Quick Order Form can replicate many B2B capabilities at a fraction of the cost.
We’ll focus primarily on native Shopify B2B, as it’s the more scalable, better-integrated solution for serious wholesale operations.
Native Shopify B2B introduces the concept of Companies — entities separate from your standard customer accounts. Under each Company, you can create:
This structure mirrors how real B2B relationships work. Your buyer at a retail chain can place orders, their manager can view order history, and their accountant gets invoices — all under one company account, without sharing credentials.
The most critical B2B feature. With Shopify B2B, you can assign:
Price lists are applied at the company or location level. A company in Germany might have different pricing than one in France, and both might have different prices than your standard retail customers.
This replaces the messy workaround of creating hidden variants or separate products for wholesale pricing — a common hack that creates data chaos.
Standard e-commerce is payment-at-checkout. B2B rarely works that way. Shopify B2B supports:
Payment term orders go into a “pending payment” status. When the due date approaches, Shopify can send automated payment reminders. Buyers can pay via credit card, bank transfer reference, or other methods you configure.
The B2B checkout is separate from your DTC checkout — tuned for wholesale needs:
The experience is professional enough that buyers recognize it as a legitimate trade portal, not a consumer store with a discount code.
Not every wholesale customer should see your entire product range. A specialty retailer carrying your accessories line doesn’t need to see your full apparel catalog. Shopify B2B’s catalog feature lets you:
If you’re selling wholesale across European markets (NL, DE, BE, FR, ES), Shopify Markets combined with B2B is a powerful combination. Markets lets you:
For B2B specifically, correct VAT handling is essential. EU B2B transactions between VAT-registered businesses are typically zero-rated (reverse charge mechanism). Shopify Markets, combined with the right tax app (Avalara or similar), can automate this correctly.
Wholesale inherently involves minimums: minimum order value, minimum quantity per SKU, minimum for free shipping. On Shopify Plus, Shopify Functions lets you build these rules directly into the checkout logic:
Without Plus, these rules are harder to enforce — most app-based solutions can be worked around by determined buyers.
Here’s where most Shopify B2B implementations get complicated. Your B2B orders don’t live in isolation — they need to flow into your ERP, update inventory, generate invoices, sync with your accounting, and feed your logistics.
For Dutch and Belgian businesses, Exact Online is the dominant ERP. Connecting Shopify B2B to Exact Online means:
This integration is non-trivial — Exact Online’s API has specific requirements around debtor management, VAT codes, and order statuses that need careful mapping. Off-the-shelf connectors exist (Zapier, Prisync) but typically require customization for edge cases.
Duxly’s specialty: We build custom Exact Online ↔ Shopify integrations that handle the full B2B order lifecycle, including net payment terms, VAT handling, and multi-location inventory. This is one of our core services for Dutch and Belgian wholesale brands.
For SAP, Microsoft Dynamics, or NetSuite, similar integration logic applies — the specifics of each API differ, but the architectural approach is consistent: Shopify webhooks → integration middleware → ERP.
Map your current wholesale process. Questions to answer:
Create company profiles for each wholesale account. Assign contacts, locations, price lists, and payment terms. Import via CSV if you have many accounts.
Decide which products are wholesale-eligible. Create price lists. Configure minimum quantities and order minimums.
Log in as a test buyer. Place a test order with net terms. Verify the checkout flow, order confirmation, and invoice generation work correctly.
Your wholesale buyers are not DTC shoppers — they need clear onboarding: how to log in, how to use the portal, how payment terms work. A simple guide goes a long way.
If your B2B and DTC stores share inventory (as they typically should), make sure your inventory management system handles both. Overselling due to data lag between channels is a common operational headache.
EU B2B VAT rules (reverse charge for intra-EU transactions, domestic rates for domestic B2B) are complex. Get this right from day one — retrofitting VAT logic is painful and expensive.
The most common reason B2B portals fail: buyers don’t use them. The portal needs to be easier than emailing your sales rep. If the buyer experience is clunky, adoption will be low and you’ll end up managing orders through both the portal and manual channels simultaneously.
If you’re building a B2B portal without planning the ERP integration, you’re creating future work. Map the data flows early.
Building a wholesale channel on Shopify? Duxly specializes in Shopify B2B implementations for European brands — including Exact Online integration, Shopify Plus B2B configuration, and custom pricing logic. We’ve built wholesale portals for Dutch, Belgian, and German brands across fashion, homewares, and specialty food. Let’s talk about your B2B setup or explore our Shopify services.
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